A bug ticketing system should be easy to use, requiring minimal training. It should have a drag-and-drop workflow and a user-friendly dashboard. A bug tracking system should be easy to implement, and employees with limited technical expertise should easily operate it. If not, it’s best to go with a more complex solution. It will help you track the progress of bugs and make them easier to resolve.
Most of today’s bug tracking software is web-based. It refers to defects as ‘cases,’ making it easy to create, assign, and track bugs. It has milestones and a wiki that allows users to organize and view project information. It is not free, but it does provide a host of advantages. The price of these tools is fairly affordable, and many companies use them to improve the management of their projects.
Regardless of which bug ticketing software you choose, there are several key features to look for. These tools can make it easier to categorize and prioritize your bugs. They also provide a status dashboard so that you and your team can track their progress on each issue. These features are particularly useful for agile teams, as they make it easier to collaborate with your colleagues. When you’re looking for a solution, it’s worth looking at the options available.
A bug ticketing software should be simple to use and offer a wide range of features. You should also be able to create tickets easily and mark them as resolved. Whether you use open-source or proprietary bug tracking software, you need to consider your team’s culture.