If you’re like most business owners, you want to make sure that your website is providing the best possible user experience (UX) for your visitors. The only way to know for sure is by doing some UX research techniques. But where do you start?
What should I know about this?
There are a number of different techniques that you can use, depending on what kind of information you’re trying to gather. Here are some of the most common ones:
User interviews – This is one of the most basic techniques, and it involves interviewing users about their experiences with your website or app. You can ask them questions about what they like and don’t like, what tasks they were able to complete successfully, and any problems they encountered..
Usability testing – This involves giving users specific tasks to perform on your website or app, and then observing how they do. You can learn a lot from watching people try to complete certain tasks, such as where they have trouble and how long it takes them to do things.
We hope this information has been useful to you.