Six Sigma: The Portland Way


Six Sigma is a methodology for business improvement. Motorola developed it in the 1980s and has since been adopted by many other businesses such as Intel, General Electric, and Microsoft. Six Sigma is most often used in manufacturing, but it can be applied to any process that involves six or more steps. The six sigma portland program has six primary goals:

-Increase customer satisfaction

Improve the quality of products and services

-Reduce operating costs

-Provide leadership training for employees

-Build organizational commitment to quality through participation from all levels of the organization

-Instill a culture of continual improvement

Six Sigma is a strategy that helps organizations improve their performance by six standard deviations. The six sigma portland process is similar to the original six sigma program. It focuses on minimizing defects and incorporates lean manufacturing principles to create a holistic system for continuous improvement.